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Domain FAQ's |
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| If you already have a domain name registered through
any other registrar and wish to go with our hosting package
you need to modify the name servers. Contact your registrar
and specify them with our DOMAIN NAME SERVER Information
you also have to modify the technical Contact information.
You can list these DNS servers for all of the domains
you host with GeoHost. |
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Domain Name Servers (DNS)
in listed order |
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| Primary
DNS Server Name: |
ns1.dns77.com |
| Primary
DNS Server IP: |
64.141.114.253
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| Secondary
DNS Server Name: |
ns2.dns77.com |
| Secondary
DNS Server IP: |
64.141.114.254 |
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Technical Contact Information |
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The GeoHost user can use their Information
for the technical contact or can use ours.
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| Tech-Name:
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Domain Master |
| Tech-Title:
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Domain Registration |
| Company |
Telligent Corporation. |
| Tech-Postal: |
Suite 275, 3553 31 ST NW, Calgary, AB T2L 2K7 |
| Tech-Phone: |
+1 (403) 313-2032 |
| Tech-Fax:
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+1 (403) 451-1509 |
| Tech-Mailbox:
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dm@telligent.ca |
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Domain Name Expiration
Procedure (.com, .net and .org only) |
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Domain
Name Expiration Date
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Once the
domain name expires the domain will be deactivated.
All domain services including the web page and email
will no longer work. |
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Domain
Name Grace Period
(30 days)
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A domain name, if not renewed
before the expiry date, will be in a "grace period"
for approximately 30 days. During this time the
domain name will not be active and may be renewed
by the original owner by paying the renewal cost
plus an additional charge of $15 CDN/US. It will take 24-72 hours
before the domain services will re-activate. |
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Domain
Name Redemption Period
(30-45 days)
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At the
end of the Grace Period, the domain will
enter into a 30-45 day Redemption Period.
WHOIS information (name, address, telephone numbers,
etc.) will be deleted. The domain will still be
inactive. The domain may be renewed by its original
owner for $165 CDN or $135
US + renewal fees. It is a manual process
for the registry to add the name/address information
back into the domain registry records, therefore,
the process may take several days.
Note: This Redemption
fee is imposed by the Registry not by GeoHost. |
| Domain
Name Deletion |
Approximately 3-7 days after
the end of the redemption period the domain
name will be deleted from the registry and will
be available for anyone to register. |
Additional information concerning the Redemption
Period can by found on ICANN web site.
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Domain Transfer Procedure (.com, .net and .org) |
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Whether you intend to transfer to us or away from
us, this is applicable for both cases. The registrant
transfer has to be initiated at least 2 (two) weeks
before the expiry date. A domain goes into REGISTER-HOLD
status approximately 10 (ten) days before the expiry
date. At this stage you MUST renew the domain with
current registry. We won't be able to initiate a
transfer to us. In the case of a domain being transferred
away from us, we will not be able to remove this
REGISTER-HOLD status also. It is placed in this
status by the registry, NOT by us.
If you pay the transfer fee and we also initiate
the transfer, that does not mean your domain will
be transferred. Please check following points before
paying for transfer:
a) Check the WHOIS information by going to www.nsi.com.
The domain should NOT be in Locked or REGISTER-HOLD
status. There should be minimum 2 weeks time befor
the expiry date. The administrative contact email
address must be valid and accessible.
b) After we initiate the transfer, several emails
will be sent to the administrative contact email
address by us as well as by the losing registrar
to confirm the transfer. Please read those emails
carefully and respond accordingly without any delay.
This system is regulated by ICANN (www.icann.org).
For more information please consult their website.
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Domain Transfer Procedure (.ca) |
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Transfer of .CA domains to a new registrar - Geohost (Telligent Corporation)
1. The domain owner gets the authorization code from the current registrar and signs up for a .ca domain transfer on Geohost (Telligent Corporation).
2. Geohost (Telligent Corporation) initiates transfer through CIRA (www.cira.ca) and the domain will be transferred to Geohost.
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Domain Registrant Information Change and updates |
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.ca, .com, .net and .org and all other domains - Procedure
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1 - Registrant name/information Change (Ownership change) - There is no charge
2 - Changing invalid/dead email address - There is no charge
If you have any questions kindly email support@geohost.ca
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